Amazing hospitality provided by Gaurav Gautam & Team. In 2024, we took ~50 rooms for 3 days and this year we took ~90 rooms for 3 to 4 days. All because of the service provided last year and Gaurav's hospitality. All the best team Shangri-La!
Excellent arrival and baggage service, super friendly and welcoming check-in and check-out staff. Magnificent breakfast with all the staff concerned about the customer's well-being, I felt at home. Plenty of leisure spaces, with a wonderful spa and a magnificent outdoor pool. A v…
Shangri La New Delhi is now like home away from home with the amount of time I stay here Excellent service, culinary options, perfect location for meetings From being greeted by Deepanshi, Seema and Sonam at breakfast. To Sunil, Vikas and Pintus service at Tamra to Jitendra, Pr…
This 5-star hotel is located just minutes away from India Gate and Rajpath. From the outside, it looks like a royal palace, and the moment you step inside, you feel like you've entered a whole new world — marble floors, a calming aroma in the air, and staff welcoming you with fol…
Calling this a 5–7 star hotel is a complete joke. In reality, this place doesn’t even deserve 1 star. The management and staff have zero manners and absolutely no idea how to treat artists or guests. The staff behavior was disgusting and shameful. People standing at the gate its…
The Horizon Club Lounge at Shangri-La is an excellent example of refined luxury combined with warm, personalized service. Designed for guests seeking an elevated stay, the lounge offers a calm and elegant environment with comfortable seating and stunning views of the city skyline…
My visit to Shangri-La Eros, New Delhi was an exceptional experience that beautifully reflected the brand’s philosophy of heartfelt hospitality and refined luxury. From the moment I arrived, I was welcomed with warmth, grace, and impeccable professionalism, instantly setting the…
perfect for special occasions, family meals and group outings. The ambience is vibrant, spacious, and thoughtfully designed, with live kitchen counters adding an interactive and energetic feel to the dining experience. It’s the kind of place that feels perfect for celebrations, f…